LOY ("we", "us", "our") operates loygear.com. This page explains what information we collect, how we use it, and your choices regarding your data.
Information We Collect
- Email address — when you subscribe to our mailing list or submit a pre-order
- Order information — name, shipping address, email, and phone number when you place an order
- Usage data — pages visited, referring URLs, browser type, and IP address (anonymized)
- Cookies — essential cookies for site functionality, and analytics cookies if enabled
How We Use Your Information
- To process and ship your pre-orders
- To send launch updates, early-bird pricing, and rider content (only if subscribed)
- To respond to your inquiries and provide customer support
- To improve our website, products, and services
- To detect and prevent fraud
Email Communications
We only send emails to subscribers who explicitly opt in. You can unsubscribe at any time by clicking the link in any email or contacting support@loygear.com.
Cookies
We use essential cookies for site functionality. If we enable analytics cookies (e.g., Google Analytics), you will be given the option to opt in or out. You can disable cookies in your browser settings.
Third-Party Services
We may use the following third-party services that process your data:
- Formspree — handles our email subscription form submissions
- Vercel — hosts our website
- Shipping carriers — to deliver your orders
These services have their own privacy policies governing how they handle your data.
Data Security
We implement reasonable security measures to protect your data, including encrypted connections (HTTPS) and secure third-party processors. However, no method of internet transmission is 100% secure.
Your Rights
- Access — request a copy of the data we hold about you
- Correction — request we correct inaccurate data
- Deletion — request we delete your data
- Opt-out — unsubscribe from emails at any time
To exercise any of these rights, email support@loygear.com.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
Questions about this privacy policy? Email support@loygear.com.